The State Health Insurance Assistance Program, or SHIP, is a program that offers local one-on-one counseling and assistance to people with Medicare, and their families. Appointments may be made by contacting our local office in Bisbee.  We have trained counselors available throughout our 4-county region.  Once you make an appointment, one of our counselors will be contacting you by phone to assist you.

Counselors offer information, counseling, and assistance to Medicare beneficiaries on a wide range of Medicare, Medicaid, and Medigap matters including, enrollment in Medicare prescription drug plans, Medicare Advantage options, long-term care insurance, claims, and billing problem resolution, information and referral on public benefit programs for those with limited income and assets, and other health insurance benefit information. 

In addition, our counselor also supports efforts to inform Medicare beneficiaries about fraud and abuse.