Family Caregiver Support

Supporting Family Caregivers

The work of family caregivers is vital to helping older adults maintain their health and independence. Millions of caregivers across the country assist their loved ones with cooking and cleaning; performing self-care activities, such as showering and eating; and coordinate their personal care and services.


Caregivers often provide care at a cost to their own mental and physical health experiencing higher levels of stress and depression.


 Maintaining the health and well-being of caregivers is an important priority of the SEAGO AAA. Through the National Family Caregiver Support Program, Older American’s Act Title III E, Area Agencies on Aging  provide information to caregivers about available services, assist caregivers in gaining access to those services, provide individual counseling, and organize support groups, caregiver training, respite care and other supplemental services.


The most common caregiver service is respite care.  Respite programs give caregivers a break by arranging for an older adult to receive care by an alternate provider at home.


Social Isolation has always been a focus of the Family Caregiver Support Program. Addressing social isolation has grown vastly more important because of the pandemic. Loneliness can take a toll on the health and well-being of older adults.


 The FCSP Reassurance Program, a volunteer outreach specifically targeted to address social isolation of caregiver clients through Facebook Daily Caring tips, peer/volunteer telephonic contacts, informational email distributions, and direct mailings.  Contact (520) 432-2528 for more information.


Introducing family caregivers to the caregiving role, providing them with the knowledge, skills, and confidence needed to sustain their everyday circumstances is the focus of the Family Caregiver Support Program.


If you would like more information about the SEAGO Area Agency on Aging and the Family Caregiver Support Program (FCSP), Karen Enriquez, FCSP Care Coordinator is available to facilitate a workshop for Caregivers in your organization or community by calling (520) 432-2528 x 221.


What is the Family Caregiver Support Program?


The program offers five direct services to Caregivers that best meet the range of their needs, including:

·  Information about available services.

·  Assistance in gaining access to supportive services.

·  Individual counseling, organization of support groups, and training to assist caregivers in making decisions and solving problems relating to their roles.

·  Respite care to enable caregivers to be temporarily relieved from their caregiving responsibilities.

·  Supplemental services, on a limited basis, to complement the care provided by caregivers.




A family caregiver is defined as:

An adult family member, or another individual, who is an informal provider of in-home and community care to an older individual or any individual with Alzheimer’s disease or a related neurological disorder.


Services, such as respite care and supplemental services, will only be provided to a family caregiver who is providing care to an older individual who has been determined unable to perform at least two Activities of Daily Living (ADLs) without substantial human assistance, including verbal reminding, physical cueing, or supervision.

Respite services shall only be provided to a family caregiver who is assessed to be at moderate or high risk as determined by an assessment tool designated by the Division of Aging and Adult Services.


 Case Management for Caregivers:


SEAGO Area Agency on Aging subcontracts with County Health Departments in Cochise, Graham, Greenlee, and Santa Cruz Counties. Bilingual case managers identify family and other unpaid caregivers, who are currently caring for elders. Case managers are uniquely able to reach family caregivers of individuals with severe limitations, who would better respond to services delivered to their homes. Case managers help educate caregivers about how to perform their roles more effectively, and how to interface with formal caregivers. Case managers are prepared to tell caregivers about community education and resources, or caregiver training that is available. Case managers listen to caregivers' needs, taking into account rural and cultural concerns. They work to enable caregivers to make informed decisions, to learn skills needed for specific caregiving situations, and to develop coping strategies.

 For more information contact: Cochise County: CHSS - 520.432.9681 Graham County: contact SEACUS at 928.428.3229,  Greenlee County - contact GCHD at  928.865.2601, Santa Cruz contact SCC Public Fiduciary at (520) 375-7892


Being Paid to be a Family Caregiver:


The DES Division of Aging and Adult Services (DAAS) offers non-medical home and community based services and supports for individuals that qualify through our aging contractors, the local Area Agencies on Aging (AAA). Caregiver support services may also be provided through the local Area Agency on Aging.


The DES does not offer any type of program or service by which a caregiver will be paid to care for a spouse, relative, neighbor, other loved one or another person. We are often asked the question about being “paid” to be a caregiver to someone in need. In order to potentially be eligible for this program, the person requiring care must already be receiving or be eligible to receive benefits and services under ALTCS programs and services. Then, the person wishing to provide the care would apply to become an employee of one of AHCCCS/ALTCS contracted home health care agencies after passing a thorough screening and eligibility process.

To apply to become a caregiver, call your local AHCCCS/ALTCS office at (602) 417-6600 or find an ALTCS Office online


Below are links to some articles and additional resources that may be helpful to those in the caregiver role. You will find articles on senior illnesses, senior conditions, therapies for senior health, guides for hiring a caregiver, information about respite care, and more.

 Please note that SEAGO does not specifically endorse nor recommend any particular provider or other product represented here and is not responsible for the information provided directly by facilities/communities.

Caregiver Guide to Senior Health Issues

Senior Care Guides  

Arizona Caregiver Resource Line: 888-737-7494 

Speak with a trained volunteer who can provide a compassionate ear, information, assistance, local resources and support Monday through Friday from 9 a.m. – 4 p.m.  


Caregiver Action Network Resource Line: 855-227-3640
Arizona Caregiver Coalition


Family Caregiver Reimbursement Program:


Starting January 1, 2020, family caregivers can be reimbursed 50% for home modifications and assistive care technology up to $1,000 for one (1) or more care recipients. The qualified family member must be 18 years or older and requires help with one (1) or more activities of daily living. Funding is limited and is distributed as first come first served. 

Note: This program is not a financial assistance program. 


The Family Caregiver Reimbursement Program assists family caregivers with a partial reimbursement for home modifications and assistive care technology to enable their qualified family member to be mobile, safe, and independent to avoid institutional care.  



·  The family caregiver must be the qualified family members’ spouse, child, grandchild, stepchild, parent stepparent, grandparent, sibling, in-law, uncle or aunt including half blood or by adoption.

·  Home modifications and/or purchases for assistive technology must occur in the same calendar year (on or after January 1, 2020).

·  Applications will be reviewed on a first come first served basis upon submission due to limited funding. 

·  Family caregivers who receive reimbursement are not eligible to apply again for three (3) consecutive calendar years.

·  For reimbursement over $600, a 1099 tax form will be issued by the Arizona Department of Economic Security (DES) to the family caregiver and is considered taxable income.


Applications and program details are available by speaking with a Caregiver Resource Specialist at (888) 737-7494. For more information, visit


Governor Douglas Ducey's 2020 Caregiver Proclamation.

SEAGO Area Agency on Aging FACEBOOK.